1. HOW TO REQUEST YOUR MEDICAL RECORDS

Step 1:

Submit a written request to our office by:
Email: Medicalrecords@airbizofc.com
Fax: 214-206-4956
Mail: 509 N. Hampton Rd Ste 200A Desoto, Tx 75115

Step 2:

Include the following information:
Full Name
Date of Birth
Phone Number
Date of Treatment requested
Specific records requested
Signature and date

Step 3:

Our office will process your request in accordance with applicable Texas Law and HIPAA regulations.
Reasonable copying and mailing fees may apply as permitted by law.
For questions regarding records request, contact our office at 214-206-4952 op 4.

2. HOW TO CONTACT THE CHIROPRACTIC LICENSING AUTHORITY

Texas Chiropractors are regulated by the:
Texas Board of Chiropractic Examiners
Website: TBCE.com
Phone: 512-305-6700
Mailing Address:
Texas Board of Chiropractic Examiners
333 Guadalupe St. Ste 3-825
Austin, Tx 78701
You may contact the board regarding:
Licensing questions
Disciplinary matters
Professional conduct concerns
Filing complaint against a chiropractor

3. HOW TO FILE A CONSUMER COMPLAINT

Step 1:

Visit the Texas Attorney General Consumer Protection Website
www.texasattorneygeneral.gov

Step 2:

Complete the online complaint form and request paper complaint form.

Step 3:

Provide your contact information
Name of the provider or facility
Description of the complaint
Relevant dates and supporting documents

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